Last Updated: 1/30/2026

By accessing or using this website and our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

1. Services Provided

We provide communication support services for spas and service-based businesses, including email and SMS messaging related to client inquiries, appointment confirmations, reminders, and follow-ups.

Our services are designed to assist with communication workflows but do not replace business staff, front-desk responsibilities, or operational decision-making.

2. Eligibility

You must be at least 18 years old and have the authority to enter into agreements on behalf of a business to use our services.

3. Client Responsibilities

Clients agree to:

• Provide accurate and up-to-date information

• Obtain proper consent from customers before sending any SMS or email communications

• Comply with all applicable laws, regulations, and carrier requirements (including A2P 10DLC, TCPA, and CAN-SPAM)

• Ensure message content is lawful, truthful, and non-deceptive

We are not responsible for issues caused by inaccurate data, improper consent, or misuse of the services.

4. SMS & Email Messaging Compliance

By using our services, you acknowledge that:

• Message frequency may vary

• Message and data rates may apply

• End recipients must have opted in to receive communications

• Opt-out instructions (e.g., replying STOP) must be honored

We reserve the right to suspend or terminate services if misuse or non-compliance is detected.

SMS Consent & Communications

By submitting a form on this website and checking the SMS consent checkbox, you expressly consent to receive text messages related to your inquiry, appointment scheduling, confirmations, reminders, and follow-ups. Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly.

5. No Guarantees or Performance Claims

We do not guarantee:

• Increased bookings

• Reduced no-shows

• Revenue growth

• Message delivery rates

• Specific business outcomes

Message delivery may be impacted by carrier filtering, outages, or third-party platform limitations beyond our control.

6. Third-Party Services

Our services may rely on third-party platforms (such as messaging carriers or software providers). We are not responsible for downtime, delays, or failures caused by third-party services.

7. Payment & Fees

All fees, if applicable, will be disclosed prior to service engagement. Failure to pay may result in suspension or termination of services.

Refunds, if any, are subject to written agreement and are not guaranteed.

8. Intellectual Property

All website content, branding, workflows, and materials are the intellectual property of the business and may not be copied, reproduced, or distributed without written permission.

Clients retain ownership of their own business data.

9. Data Privacy

Use of our services is also governed by our Privacy Policy. By using our website or services, you consent to the collection and use of information as described in that policy.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Lost revenue or profits

• Missed appointments

• Business interruptions

• Data inaccuracies

• Indirect or consequential damages

Our total liability shall not exceed the amount paid for services, if any, within the previous 30 days.

11. Indemnification

You agree to indemnify and hold harmless our business from any claims, damages, or legal actions arising from:

• Improper consent collection

• Non-compliant messaging

• Misuse of services

• Violations of laws or carrier policies

12. Termination

We reserve the right to suspend or terminate services at any time for:

• Policy violations

• Legal or carrier compliance concerns

• Abuse or misuse of services

Clients may discontinue use at any time.

13. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page and are effective immediately upon posting.

14. Governing Law

These Terms & Conditions are governed by the laws of the state in which the business operates, without regard to conflict of law principles.

15. Contact Information

For questions regarding these Terms & Conditions, please contact:

Business Name: [Your Business Name]
Email: [Your Email Address]
Website: [Your Domain]